Please read these Terms & Conditions carefully before using Buraq Travels services. These terms are made to keep every ride, rental, transfer, corporate booking, wedding booking, safari, and tour arrangement clear, secure, and professional for both our customers and our team.
By booking any service through Buraq Travels, you agree to follow the terms below. These terms apply to local rides, airport transfers, hourly rentals, one-way drops, outstation travel, tempo traveller bookings, jungle safari support, wedding car rentals, corporate travel, and tour-related services.
These conditions are written to create a smooth and reliable booking experience while protecting service quality, customer expectations, and operational clarity across all ride categories.
Local rides, one-way drops, hourly rentals, airport transfers, and city travel bookings.
Intercity and multi-day travel plans including route coordination and travel support.
Corporate bookings, employee transport planning, guest pickup, and scheduled mobility solutions.
Wedding car rentals, tempo traveller group movements, tour packages, and occasion-based travel.
A booking is considered confirmed only after Buraq Travels receives the required trip details and confirms availability. In certain cases, advance payment may be required to secure the vehicle or service slot.
Final fare depends on the selected service, route, vehicle category, duration, distance, city rules, permits, parking, tolls, and applicable taxes.
Payment may be collected as full advance, partial advance, or post-service depending on the ride category and booking value.
Cancellation treatment depends on service type, time of cancellation, and vendor/vehicle allocation already made.
Customers are requested to be ready at the scheduled pickup time. Excess waiting may affect trip flow and may invite extra charges.
Date, time, route, or vehicle change requests are subject to availability and may change pricing.
We expect all passengers to behave respectfully with drivers, staff, and fellow travelers.
Customers are responsible for carrying luggage suitable to the selected vehicle size and seating arrangement.
Certain categories such as wedding car rentals, tour packages, jungle safari assistance, and corporate movements may include additional service-specific terms.
Buraq Travels always aims to deliver safe and timely service, but shall not be held liable for losses caused by circumstances beyond reasonable control.
The information, branding, text, visuals, and booking materials published on the Buraq Travels website are intended for lawful customer use only.
By continuing to browse the website, submit an inquiry, request a quote, or confirm a booking, you acknowledge that you have read and accepted these Terms & Conditions.
Talk to our team for route details, booking assistance, pricing clarity, or special travel requirements.